Accessibility Statement
Last Updated: February 2, 2026
Panteruso is committed to ensuring that its website and online learning platform are accessible to all users, including those with disabilities. We continually work to improve the digital experience and apply relevant accessibility standards to our services.
Our Commitment
We believe that every learner deserves equal access to educational content regardless of ability, device, or circumstance. Accessibility is treated as an ongoing responsibility, not a one-time effort. Our team reviews and improves accessibility as part of regular development cycles.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more usable for all users.
Our platform is partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content do not fully conform to the accessibility standard. We are actively working to address known gaps.
Accessibility Features
The following features are currently implemented or supported across our platform:
- Semantic HTML structure to support screen readers and assistive technologies
- Descriptive alternative text for meaningful images
- Sufficient colour contrast ratios for text and interactive elements
- Keyboard navigability for core interface components
- Resizable text without loss of content or functionality
- Focus indicators on interactive elements
- Consistent and predictable navigation patterns across pages
- Form labels associated with their respective input fields
- Descriptive link text that conveys purpose out of context
Known Limitations
While we strive for full accessibility, certain areas of the platform may present challenges. Known limitations include:
- Some older video content may lack full captions or audio descriptions
- Certain third-party embedded tools may not fully meet WCAG 2.1 Level AA standards
- Some complex data visualisations may have limited screen reader support
- PDF documents generated dynamically may not always be fully tagged for accessibility
We are working to address these limitations progressively. Third-party components are evaluated for accessibility compliance during procurement and integration processes.
Assistive Technology Compatibility
Our platform is designed to be compatible with commonly used assistive technologies, including:
- Screen readers such as NVDA, JAWS, and VoiceOver
- Voice recognition software
- Screen magnification tools
- Keyboard-only navigation
- High contrast display modes
We recommend using an up-to-date browser alongside the latest version of your preferred assistive technology for the best experience.
Technical Specifications
Accessibility on our platform relies on the following technologies:
- HTML5
- CSS3
- JavaScript
- WAI-ARIA roles and attributes where applicable
These technologies are used in combination to deliver an accessible and functional user experience.
Feedback and Contact
We welcome feedback on the accessibility of our platform. If you encounter any barriers while using our services, or if you require content in an alternative format, please contact us. We take accessibility concerns seriously and aim to respond within five business days.
You can reach our accessibility support team using the following contact details:
- Email: [email protected]
- Phone: +1 506 830 7900
- Mailing Address: 805 Rue Victoria, Edmundston, NB E3V 3T3, Canada
Formal Complaints
If you are not satisfied with our response to an accessibility concern, you may escalate your complaint through official channels available in your region. We encourage open communication and will make reasonable efforts to resolve any reported issue promptly.
Ongoing Improvement
Accessibility improvement is a continuous process at Panteruso. We conduct periodic reviews of our platform, provide accessibility training to our development and content teams, and factor accessibility into the design and testing of new features. This statement is reviewed and updated regularly to reflect the current state of our platform.